Setting The Table
"Setting the Table" by Danny Meyer is a book that focuses on the power of hospitality in creating successful businesses. Through his restaurant empire, Meyer shares timely and useful insights into how to create an engaging atmosphere and lasting customer relationships. Here are 4 key lessons to take away from the book:
Create connections between customers, employees, and members
Show appreciation for diversity of backgrounds
Set clear expectations for everyone involved
Embrace failure as part of the learning process